Training & Staffing

Effective Staffing Solutions For Your Property

We understand the importance of efficient staffing and schedule management for your front desk operations. That’s why we have partnered with Connecteam to provide a seamless solution for staffing and managing the concierge assigned to your property. We prioritize the training of our concierge staff, starting with the essential foundation of Property Management, specifically Fair Housing. All our employees undergo mandatory Fair Housing Training to ensure compliance and professionalism at your Concierge Desk. Safety is also a top priority for us, which is why we require general training on Back Safety and Slip, Trips, & Falls. To facilitate these trainings, we have partnered with Vubiz, a leading online training platform known for its comprehensive courses and ease of use.

We also invest time in building a Front Desk manual that aligns with the best practices at your community. We recognize that having a well-trained concierge staff not only enhance resident satisfaction but also foster a sense of community, promote resident retention, and elevate the overall quality of life within the community.